What this business actually is
Lithia Springs Water Damage Pros is a dispatch business, and it is better to say so plainly. The office sits at 865 Thornton Rd, Lithia Springs, GA 30122, along the SR 6 corridor that locals know as Thornton Road. When you call (943) 469-0138, you reach people who take down the details of your loss and send licensed and insured restoration professionals to the address.
We do not publish crew sizes, truck counts or founding stories, because none of that helps you decide at 3 a.m. with water on the floor. What helps is knowing who answers the phone, how work is explained, and what standards the crews follow.
How we work with you
Every job moves through the same few commitments, whether it is a small appliance leak or a flooded lower level.
Phone first
Everything starts with a call. There are no forms to fill in and no online queue, so a person hears what is happening while it is happening.
Plain scope and price
Scope and price are explained before work starts. If the plan changes after crews open a wall, you hear about it before more work goes ahead.
Standards on paper
Crews work to the published ANSI/IICRC S500 standard for water damage and S520 for mold. Ask any restoration company whether its crews follow them.
Honest response times
Same-day response is offered when available. We do not print arrival-time promises, because traffic, weather and call volume decide them.
Why a local line matters in Douglas County
Lithia Springs is an unincorporated community in northeastern Douglas County, and county offices such as Building Permits and Inspections in Douglasville handle permits for repairs here. A dispatcher who knows the county, the I-20 corridor and the way US 78 runs through the community routes calls faster than a national call center would.
The area also deals with creek water. Sweetwater Creek runs through it, and the National Weather Service recorded its basin at the 500-year flood level in September 2009. That history is the reason our flood damage restoration and water extraction pages exist, and it is why dispatch asks early whether water came from inside the house or from outside.
What we do not claim
You will not find reviews, awards or license numbers pasted on this site as decoration. Ask for a company name, proof of insurance and a written scope before work begins, and expect any legitimate contractor to give them. Georgia requires contractors who pull permits in Douglas County to show a state contractor license, a business license and a driver's license.
To see everything that can be dispatched, browse the services page, or check whether your town is listed on the service area page. When you are ready, call (943) 469-0138.
Talk to a person, not a form
Call (943) 469-0138 any hour for 24/7 emergency dispatch.
Call (943) 469-0138