How the services are grouped
Water damage from a cracked supply line and water damage from a creek overflow need different crews, gear and safety steps. The groups below follow the cause. Pick the one that matches your situation, or call (943) 469-0138 and dispatch will help you sort it out.
All work follows the published ANSI/IICRC S500 standard for water damage, and scope and price are explained before work starts.
Not sure which page fits?
Call the 24/7 line and describe what happened. The dispatcher will point you to the right kind of crew.
Pipes and plumbing
Pressurized supply lines fail fast and put the most water on the floor. See burst pipe water damage for lines that split, and frozen pipe water damage for the thaw-and-split case, which is rarer in Georgia but real during hard freezes.
Tanks and slabs fail differently. A water heater leak is a stored-volume problem, while a slab leak hides under the floor and shows up as warm spots or a spinning water meter.
Appliances and HVAC
Washers, dishwashers, refrigerator ice lines and air conditioners all leak slowly at first. Appliance leak damage and AC leak damage pages explain the source, and kitchen water damage restoration covers the cabinets, subfloor and flooring that take the hit.
Weather and building envelope
Rain entering from above is a roof leak, and the stain or sag it leaves on the ceiling is handled on the same page. Wind-driven rain through walls and windows belongs to storm water damage cleanup.
Rising water is different. Flood damage restoration covers creek and surface water, basement water damage cleanup covers below-grade rooms, and crawl space water damage covers the void under the floor.
Water removal and drying
Water extraction gets standing water out with pumps and extraction units. Structural drying and dehumidification removes what is left inside the materials, using air movers, LGR dehumidifiers and moisture mapping. Contaminated losses go to sewage backup cleanup, which has its own safety rules.
Floors, walls, businesses and mold
Materials react differently to water, so there are separate pages for hardwood floors, carpet and drywall. Shops, offices and apartment buildings go to commercial water damage restoration.
If moisture lingered, see mold remediation, which follows the S520 standard.
Choosing between similar pages
Some losses touch more than one group. A washing machine hose that floods a hallway involves an appliance, a floor and possibly the drywall behind it. Start with the page that matches the source, since stopping and fixing the source comes first, then follow the links to the material pages.
If you cannot tell what caused the damage, that is normal. A ceiling stain might come from the roof, a plumbing line or an air handler, and a damp floor might be a slab line or a creek seep. Describe what you see on the phone and dispatch will ask the questions that narrow it down. A moisture meter and a thermal imaging camera do the rest on site.
Whatever the cause, the drying work follows the same logic: remove the water, measure the materials, dry them to reference readings, then repair. Scope and price are explained before work starts, and same-day response is offered when available.
Browse Every Service
Pipes and plumbing
Appliances and HVAC
Weather and building envelope
Water removal and drying
Commercial
Secondary service
Not sure which service fits?
Call (943) 469-0138 and describe what you see, any hour, 24/7.
Call (943) 469-0138