Standing water on your floor right now
Water on the floor is an emergency because every hour it sits, it climbs into drywall, baseboards and subfloor. Our line is open 24/7. While you wait, stop the source if you can, close the main water valve, lift rugs, shoes and electronics off the wet area, and keep children and pets out of dirty water.
This page covers water extraction in Lithia Springs, GA, which means removing the bulk water with pumps and extractors. It is the first stage of a job, not the whole job. What soaked into the building stays behind until drying equipment pulls it out.
When water and electricity share a room
Water near outlets, power strips, a water heater or the breaker panel is a shock risk. Do not wade through it to flip a switch. Cut power only if you can reach the panel while standing on dry ground.
If you see sparking, hear buzzing or smell gas, leave the house and call 911 or the utility before you call us. Crews check circuits and use protected cords before any pump starts.
Water still spreading?
Call (943) 469-0138 and a dispatcher will start the job while you shut off the source.
How the water comes out, in order
Read the water
The crew checks how deep it is, where it entered and whether it is clean supply water, grey water or sewage. That reading sets the equipment and the protective gear.
Pull the bulk
Submersible pumps handle depths of an inch or more. Portable and truck-mounted extraction units with wands handle the film that pumps leave on carpet and hard floors.
Lift what holds water
Carpet pad acts like a sponge and is usually pulled. Furniture gets blocked up on foil or plastic tabs, and baseboards may come off so wall cavities can breathe.
Map what is left
Moisture meters and a thermal imaging camera find wet drywall, subfloor and framing that look dry on the surface. That map decides the drying plan.
Water depth, category and the gear that gets used
| Situation | Water category | Typical equipment | What follows |
|---|---|---|---|
| An inch or more of clean supply water | Category 1 | Submersible pump, then wand | Air movers and LGR dehumidifiers |
| Soaked carpet and pad, no standing water | Category 1 or 2 | Weighted extractor, pad removal | Drying and meter checks |
| Washing machine or dishwasher overflow | Category 2 | Extraction unit, careful disposal of pad | Cleaning of hard surfaces, drying |
| Creek or ground water entering the home | Category 3 | Pump, protective gear, debris hauling | Detail in flood damage |
Category depends on the source and how long the water sat, so the crew confirms it on site.
Signs the extraction was not enough
A floor that looks dry can still hold water in the layers beneath it. Watch for these in the days after a spill.
A musty smell
Odor after the puddle is gone usually means wet pad, subfloor or the bottom of a wall is still damp.
Cupping or crowning
Wood boards that curl at the edges or hump in the middle are taking on moisture from below.
Bubbling paint
Paint that blisters near the baseboard points to wet drywall behind it.
Stubborn meter readings
Moisture meters that stay high after a day of drying mean water is still trapped in framing or subfloor.
What local rain and local water service mean for you
NOAA's 1991 to 2020 climate normals for Atlanta Hartsfield, the nearest long-record station, give an annual precipitation of 50.43 inches. That is steady rain, so downspouts that dump beside the foundation and clogged gutters are worth fixing before the next storm, not after.
The Douglasville-Douglas County Water & Sewer Authority handles the county's water, wastewater and stormwater services. If the water came from a street main or the meter, report it to the authority and locate your own shutoff valve before the next call.
Pumping, extracting or both
Pumps move depth quickly but leave a film. Extraction wands recover that film from carpet and hard floors yet crawl through deep water. Most jobs use both, pump first and wand second.
If a split supply line caused the water, the cause itself is covered on the burst pipe page. A below-grade room has its own complications, which are on the basement cleanup page.
What shapes the cost of extraction
Depth and volume
Several inches over a whole floor takes more pumping time than a film in one room.
Water category
Contaminated water adds protective gear, disposal and more material removal.
Flooring and pad
Carpet over pad, floating floors and glued hardwood each come out differently.
Access and hours
Tight crawl spaces, stairs and after-hours calls change the labor involved.
What follows
Drying days and any rebuild are priced separately from the pumping.
Sudden and accidental water is often covered by homeowners policies, while gradual leaks and neglect often are not, so check your policy or ask your insurer. Scope and price are explained before work starts. Your standing-water number comes down to depth and area, so call (943) 469-0138 to get it.
Common Questions
Do you handle water extraction emergencies at night or on weekends in Lithia Springs?
Yes. Standing water does more harm every hour, so the line is open at night, on weekends and on holidays. Same-day response is offered when available. Call (943) 469-0138 and shut off the source if you can reach it safely.
How much standing water can be removed in one visit?
Bulk water is usually removed in the first visit, whether it is an inch or several. What remains is moisture inside materials, which drying equipment handles over the following days.
Can I use a wet vacuum myself first?
A shop vacuum helps with a small spill, but only if the cord and outlet are dry and the water is clean. For anything deeper than a puddle or anything from a drain or creek, wait for trained crews.
Is the carpet always thrown away?
No. Carpet from clean supply water can often be extracted and dried in place, while the pad beneath is more often replaced. Contaminated water changes that decision.
Does extraction stop mold?
It removes the water that mold needs, but mold also needs surfaces that stay wet. Drying within the first days matters, and remediation work follows the S520 standard if mold has already formed.
Do you serve areas near Lithia Springs?
Yes, including Austell, Mableton and Douglasville. The Douglasville page lists the roads and ZIP codes we cover there.